Exceptional customer experience over various outbound communication channels is imperative for having a competitive edge over your competitors. It is necessary to modernize the customer communication management system (CCM) by integrating digital channel capabilities to offer an excellent communication experience to your customers.
At ContCentric, we take care of every channel of outbound communications while developing a high-end customer communications management system. Our advanced CCM solutions support communications to conform to multiple outbound communication channels including documents, email, web pages, and SMS. We help companies build successful customer communication management across various industry verticals.
Robust customer communications management software with user-friendly features can offer many benefits to modern enterprises. It assists you to streamline the digital communications strategy while enabling you to meet customer demands quickly.
ContCentric is a leading document management system
With an in-house team of expert professionals in the customer communication management space, ContCentric has delivered customer communications management solutions to several organizations worldwide.
Our specialists have hands-on experiences in the leading CCM vendor products and document management tools like Alfresco and Liferay.
As a leading Alfresco development company, we can easily integrate the features of the document management system into the CCM software.
We help enterprises transform customer communications from a capacity-based model into the outcome-based model
We are seeking dynamic professionals and unstoppable talents to craft distinct solutions for our clients to enhance their businesses. Come, join our fair & focused, optimistic & thoughtful world and deliver excellence together.