Top Business Benefits of Customer Communication Management

Author: conTceNt_paNeL

Top Business Benefits of Customer Communication Management

Posted on by conTceNt_paNeL

Let’s start with the fact- as many as 67% of customers hang up on an automated customer service call if they do not reach good customer service. What’s more, as an entrepreneur, if there is one negative customer experience, you need to provide twelve positive experiences to compensate for it. These facts are enough to show us the importance of a Customer Communication Management (CCM) solution.

A robust and seamlessly-performing CCM platform can effectively bridge the gap between your business and customers. These days every industry sector including banking, real estate, manufacturing, and retail use customer communication management system to maintain better communication with customers and offer them n excellent experience. The centralized customer communication management solution has many benefits to offer to modern businesses.

Here we mention the top ways in which CCM can benefit your business. Let’s start with the obvious one-

1. Improved Custome Experience– The centralized CCM platform enables businesses to establish real-time, cross-platform communication with a highly interactive customer experience. Here is how your enterprise can offer an improved customer experience-

Personalization– CCM-based solution facilitates customers to select the communication channel as per their choice. It is possible to create relevant communications across any channel in a personalized way using the customer communication management system.

Consistency and Convenience– The centralized approach of CCM brings consistency and convenience in a channel-agnostic way. Consistency can build trust among customers and a seamless onboarding experience can enhance the convenience of your customers.

Interactivity– The real-time mobile and web experiences enable customers to engage with the content consisting of interactive charts and sliders. In a way, CCM ensures an interactive experience for your customers.

2. Digital Transformation– BFSI, government, and other traditional industrial sectors have a complex and complicated infrastructure of legacy IT technology that is not fit for the modern business structure and competitive scenario. Today, it is necessary to integrate the existing business system with CCM for offering a seamless cross-channel experience through a user-friendly interface. All you need to contact a leading CCM solution developer and transform your communication digitally.

Also, Read- How Document Management System Benefits Manufacturing Sector?

3. Reduced Risk– The enterprise content management system has a major obstacle in the form of compliance, but the CCM solution can assist companies to eliminate it by establishing a collaborative content development process. The CCM solution can also enable companies to reduce time-to-market and provides them greater control. Compliance officers can easily track, audit, manage, and approve the processes easily.

4. Enhanced Efficiency– Business persons can easily create, edit, and manage content without depending on the IT department. Also, the CCM platform can eliminate issues like operational inefficiency, inconsistency, and high costs effectively. Better customer experience and higher operational efficiency can be achieved as the CCM platform propagates changes across various touchpoints and channels effectively.

Apart from these benefits, the customer communication management solution can bring automation in distributing large volumes of customer’s documents. The document management system or enterprise content management system can leverage the benefits of the CCM platform.

Concluding Lines
Customer Communication Management enables companies to establish effective communication with their customers in a convenient way. CCM also facilitates companies to generate high-volume communications while ensuring compliance and reducing the chances of errors. In a way, companies can increase a higher ROI through improved customer experience.

ContCentric is a leading Alfresco development company that can easily integrate the key features of the document management system into the customized CCM software. Our in-house team of expert developers assists enterprises to transform customer communications from capacity-based into the outcome-based model.

Just drop us a line at marketing@contcentric.com to know more about our services and solutions. Our expert consultants will contact you shortly.

Customer Communication Management

Why Your Company should Opt for Alfresco Cloud PaaS – Here are the Reasons

Posted on by conTceNt_paNeL

The document management system plays a crucial role in managing and accessing all corporate data. It gives modern companies the strength to survive and thrive amid increasing competition and challenges. Advancing cloud technology can take the document management system to a new level. It facilitates entrepreneurs to spend less on infrastructure while enabling them to enhance business value.

Alfresco Cloud PaaS

Alfresco, one of the globally acclaimed enterprise content management development platforms has integrated the advancements of cloud technology in Alfresco Cloud. It offers corporate users the benefits of a Platform-as-a-Service delivery model along with a robust, cloud-based environment for managing all new apps and services efficiently.

Top Advantages of Alfresco Cloud PaaS for Modern Businesses
The Alfresco development company can leverage the following advantages of Alfresco Cloud Paas by building and deploying various apps-

  • Alfresco Cloud consists of several on-demand services including Process as a Service, Governance as a Service, and AI as a Service to meet different needs.
  • It needs minimal configuration for enterprise content management consumption as a services
  • The cloud-based platform enables organizations to build, deploy, and run processes in a fully hosted environment

Alfresco Cloud is hosted on Amazon Web services to offer highly reliable architecture with high availability. The platform is fully redundant and provides high-end security features along with the following features-

  • Scalability and Speed– With 99.9% availability and an auto-scaling option, Alfresco Cloud enables users to manage the document management system of business while delivering a highly reliable experience and functionality.
  • Seamless Upgrade– Users can seamlessly manage automatic upgrades within Alfresco Cloud. It ensures continuity in business operations and provides immediate access to the latest and innovative versions of the Alfresco platform.
  • Reduced Operational Expenses– Alfresco Cloud leverages the computing power of AWS and reduces operational costs significantly. With extra storage and scalability of the platform, corporate users can easily manage the content management system.

Let’s go through six compelling reasons why your company should use Alfresco Cloud-

1) Time to Value Advantage
Alfresco Cloud is ready to run and keeps the enterprise content management system running. There is no need to wait for specific applications and data centers for managing the content management system. In a way, Alfresco Cloud offers instant operation and the advantage of Time to Value (TTV) to enterprises.

Also Read: Top Tips to Create Effective Document Management Strategy for Your Enterprise

2) Access to New Solutions
Cloud-based solutions act as a game-changer when it comes to innovation and creativity. Agile development and the ability to implement changes quickly assist the Alfresco development company to offer seamless access to new features and solutions. As a corporate user, you can get access to new features as and when they become available thanks to Alfresco Cloud.

3) Effective Resource Allocation
Your team can focus on enhancing business value while allocating the available resources effectively. Alfresco Cloud makes it possible by enabling the company management to get rid of data centre operations, upgrades, and backups frequently.

4) 24/7 Support and Maintenance
A robust Alfresco development company provides technical assistance and maintenance services on a 24/7 basis. These services help you keep your enterprise content management system up and running for a long time.

5) Industry-standard Practices
One of the biggest benefits of Alfresco solutions is they comply with the prevalent enterprise standards. With the insights, experiences, and excellent operations, Alfresco Cloud supports tens of hundreds of organizations across various industry verticals globally.

6) Competitive Edge
Alfresco Cloud offers multiple benefits to modern enterprises and keeps them updated with technological advancements. It is easy to manage the operations as there is no version lock-in and other hurdles. As a result, you can get an edge over your competitors.

The Alfresco development company can mention other benefits of the Alfresco cloud platform.

7) Concluding Lines
Alfresco Cloud provides excellent PaaS (Platform-as-a-Service) offerings to build and manage apps as well as digital operations without spending additional money. It is better to consult a reputed enterprise content management system development company to know other benefits of Alfresco Cloud.

ContCentric is a reputed Alfresco development company that has successfully developed complex ECM solutions for the global corporate clientele. Just send an email at marketing@contcentric.com with your document management system-related requirements and our expert business consultants will get back to you soon.

Document management system

Top Ten Benefits of Liferay DXP for Your Enterprise

Posted on by conTceNt_paNeL

Liferay DXP (Digital Experience Platform) is the next-gen enterprise software platform to meet the complex requirements of enterprises that want to bring digital transformation. Improved customer experience and simplification of complexities are two major characteristics of the Liferay DXP platform. It is designed to meet the enterprise content requirements of modern enterprises while creating personalized experiences for customers.

Here are the top ten benefits of Liferay DXP from the perspective of the Liferay development company.

Omnichannel Experience: Liferay DXP can keep the conversation continue across different touchpoints to provide an omnichannel experience

More Engagement: Whether you want to engage prospective customers or existing customers, Liferay DXP can enable you to offer an excellent digital experience from scratch

Customer Loyalty: Liferay development services help you build strong customer relationships while earning their loyalty through a personalized experience

Improved Experience: Liferay DXP can improve the customer’s experience through necessary data and insights in the single customer view

Personalized Interaction: Liferay DXP enables you to create different segments for target audiences and visitors. It assists you to provide personalized interaction

Also Read- Developer’s Step-by-Step Guide For Staging Setup in Liferay DXP 7.2

Tailored Digital Experience: It is easy to deliver content and relevant functionality as per the business model and context in a tailored way for every customer

High Scalability: Liferay development services can assist entrepreneurs to provide engaging customer experiences with a higher scalability

More Relevancy: The document management system aims at providing necessary information to visitors and customers in real-time with an engaging experience. The Liferay DXP assists you to provide relevant information every time

Seamless Integration: The Liferay DXP can host multiple systems of your business to provide a unique experience to your customers across different devices and platforms

24/7 Connectivity: Your DMS (Document Management System) can connect flawlessly with solutions like Liferay Analytics Cloud and Liferay Commerce

Apart from these top benefits, Liferay DXP can bring digital transformation in your document management system. You can easily bring the customer’s data in a single point to keep every employee of your company from sales to marketing and support to operations on the same page to provide inclusive and integrated experiences. Simply put, Liferay DXP can help your teams unite to provide a complete solution that leads to digital success.

You can also hire Liferay developers to make the most of this platform and increase efficiency across all the content, customer data, and services-related systems. The Liferay DXP-powered system can offer insights into pain points of business processes. You can streamline workflows with ease using the Liferay DXP system.

In a nutshell, if you want to engage and retain existing customers or attract new customers to your business through a robust ECM (Enterprise Content Management) system, the Liferay DXP can be an ideal solution. On one hand, you can create a unified customer journey with a personalized experience, and on the other hand, you can improve services and engage your existing customers.

Liferay DXP is a customizable and flexible platform to gain the advantage of a reduced TTM (Time to Market). What’s more, it facilitates enterprises to work faster even with limited resources. The Liferay DXP can seamlessly connect to utilize the legacy software effectively. In a way, enterprises can make the most of this platform in a cost-effective way.

Do you want to stay ahead of your peers by bringing digital transformation in your business processes? Well, the Liferay DXP Cloud can make it possible by scaling enterprise solutions up to meet the changing needs. The platform has multitenancy capabilities to offer more scalability. All you need to find a reputed and experienced Liferay development company to bring innovation and uniqueness in your company’s content management system.

ContCentric is a leading Liferay development company. Our team of experienced Liferay developers has worked on document management system-related projects across various industry sectors. Send us your enterprise content management requirements at marketing@contcentric.com and our expert consultants will get back to you soon.

Liferay DXP

Custom Content Encryption in Alfresco Community

Posted on by conTceNt_paNeL

Alfresco is a leading open-source ECM (Enterprise Content Management) system. Modern companies, irrespective of their size and business model can leverage the benefits of the feature-rich Alfresco Community Edition. As an entrepreneur, you can consult a reputed and robust Alfresco development company to build a customized ECM powered by Alfresco.

The Alfresco Community Edition enables users to store the corporate documents in a ‘content store’ which is a normal file system. It is an open file system for all users including server administrators, developers, and maintainers. In this system, all the content (documents) can be stored in the form of a .bin file.

The file names within the content stores are referenced through GUID which is maintained within the database. Specifically, in the Alfresco community edition, these .bin files can be converted back to the original document by changing their extensions if the original extensions are known.

These content stores are often exposed during the backup and restoration of the repository in the document management system. If the documents are confidential then there is always a risk of getting these documents into the wrong hands. Therefore, we have developed a custom encryption component that encrypts every document within the Alfresco instance before it gets stored.

As the encryption is being done at the time of the documents/content being stored to the content store, encryption will be the background process. Similarly, the document will be decrypted while accessed within the Alfresco only by Alfresco users.

The best part of the component is- it does not affect the content which is already present in the content store. It means the component can be applied to the Alfresco instance already having content, which is in use. The component will start encrypting the content right from the implementation.

Technical Details

  • We have implemented custom encryption using AES with CTR mode of Encryption algorithm.for the alfresco community edition.
  • The encryption operation is performed as and when the document/content being stored in the content store.
  • AES Algorithm detail

– AES (Advanced Encryption Standard) with CTR(Counter) mode Encryption
– 16 bytes key to encrypt-decrypt
– 16 bytes Initialization Vector(IV) param

Also Read- How to Set Workflow Due-date Reminder in Alfresco DMS

  • Classes Overridden for Encryption

The following classes are being used internally while creating a unique .bin file at the physical content store. We have to override these classes to encrypt the content before they get stored in the content store.

org.alfresco.repo.tenant.TenantRoutingFileContentStore
org.alfresco.repo.content.filestore.FileContentStore
org.alfresco.repo.content.filestore.FileContentWriter
org.alfresco.repo.content.AbstractContentWriter
org.alfresco.repo.content.LimitedStreamCopier

  • Classes Overridden for Decryption

These two classes are used to read the content from the content store. Normally, these classes expect the normal content from the nodes which have been stored in the content store. As we have are encrypting the content of a node before it gets stored in the content store, we have to override these classes to decrypt the content using the decryption key.

org.alfresco.repo.content.filestore.FileContentReader
org.alfresco.repo.content.AbstractContentReader

  • Performance

These encryption and decryption of content are adding little extra operations to the process of storing and retrieval of content. However, it will not affect the user experience if the server configuration is done according to the standard recommendation by Alfresco.

Talking about the benefits of customized content encryption in the Alfresco document management system, we can include the following ones-

  • Security for stored or archived content
  • Does not affect other features and operations
  • Custom encryption key restricts decryption of the content outside the alfresco without key
  • Does not affect old or existing content of the content store and indexing

ContCentric is a renowned Alfresco development company with a team of highly skilled and certified Alfresco developers. We can come up with a user-friendly and feature-rich document management system for companies of all sizes and irrespective of industry sectors. You can contact us by sending an email at marketing@contcentric.com. Our expert consultants are happy to help you!

Alfresco Custom content Encryption Customization

How to Set Workflow Due-date Reminder in Alfresco DMS

Posted on by conTceNt_paNeL

Alfresco is one of the most robust and reliable Enterprise Content Management and BPM (Business Process Management) systems. SMEs and large enterprises across various industry verticals use it for managing document systems.

Alfresco has gained ground over the period by adding new features and add-ons to meet modern enterprises’ complex document management requirements. The platform has many useful features and functionality, and companies can make the most of them by consulting a reputed document management company.

Let’s take an example of one of such features of Alfresco-
Workflows or business processes are one of the most used functionalities of Alfresco. The Alfresco Community Edition has some built-in workflows to streamline and manage various processes. Now, every business process has a fixed deadline to achieve a bigger goal. There, reminding of the due date of the individual’s tasks can play a vital role in meeting the deadline.

But, there is no such functionality available in Alfresco to send due-date reminders to the users for their assigned tasks. We have developed this functionality or module to assist the Alfresco system administrator to set the due-date reminders for any business processes.

Let’s go through the step-by-step guide on how to set the due-date reminder in your enterprise content management system powered by Alfresco.

How to Use Workflow Due-date Reminder in Alfresco-based System

Step 1:
Deploy the workflow due-date reminder module to your Alfresco document management system

Step 2:
The Workflow Due-date Reminder option is available on the Admin Tools page

Document management system
Document management system

Step 3:

  • Choose the workflow to set the reminder
  • Select the workflow priority (high, medium, low) to set the priority-wise separate reminder
  • Select the email template for the reminder notification to be sent to users
  • Choose the number of days before which reminder should be sent from the due date
  • There is an option for sending the notification daily from the days chosen to the due date itself, in case the employees/users have not taken any action

Note:-
The workflow reminder notification will be sent on a specific day from the date from which the reminders are due. For example, workflow is due on 30 July. The workflow reminders can be set for 3 days prior i.e. 27 July.

But When you select Daily workflow reminder, a notification will be sent on each day from the (due-date – number of days set) to the due date.

Document management system

Document management system

document management system4

Step 4:

  • Already set reminders can be edited and deleted
  • A single reminder can be set for all the deployed workflows by selecting the ‘All’ option in the workflow selection dropdown

Step 5:
The sample email notification is mentioned below

Document management system6

However, the available email templates (from Data Dictionary/Email Templates/) will be listed while setting the reminders

Benefits of Workflow Due-date Reminder

  • It enables the admin to set workflow specific reminders
  • It is possible to set a general reminder for all the workflows
  • It assists the admin to set priority-wise reminders for workflows
  • It gives separate email templates for each and every reminder

Concluding Lines
We, at ContCentric, strive for offering the best enterprise content management system based on Alfresco to address the diverse needs of our global clientele. Just send us an email at marketing@contcentric.com to know more about our services like Alfresco support and consultancy, Alfresco performance optimization, and Alfresco content migration.

Enterprise content management

How Document Management System Benefits Manufacturing Sector

Posted on by conTceNt_paNeL

The manufacturing industry is the backbone of the economy of any country. It is not just the process of transforming raw materials into valuable products, but it is a driving force for adding value to the country’s GDP by making electrical goods, vehicles, beverages, medical supplies, and the like.

Document management system

The manufacturing sector deals with raw materials and provides finished goods to consumers, and here, it is necessary to maintain a supply chain.

What’s more, the manufacturing industry needs efficient planning and proper maintenance of various equipment. Be it research, design, development, production, or quality assurance, every process generates a lot of data and the manufacturing company has to manage it effectively. There, a robust document management system lends a helping hand to manufacturers.

We are going to see the importance of the Document Management System (DMS) in the manufacturing sector and its major benefits in this blog. But, before moving to the role of DMS in the manufacturing domain, let’s understand the composition of this sector.

Manufacturing Industry Composition

The manufacturing industry focuses on the fabrication of products from raw materials. These finished products are intended for use in other industries and machines. The sector has an enormous potential in manufacturing useful products that can bring more comfort and convenience to our lives. Paper, packaging material, glass, hardware, and other finished goods fall under this sector.

The aim of the manufacturing industry is to reduce human effort or manpower to accomplish various tasks. It can assist other sectors to increase efficiency and enhance productivity. Manufacturing goods and services play a vital role in driving the economy of any country. Let’s see how the DMS or enterprise content management system is useful for this industry.

How DMS Works in Manufacturing Sector

Structured data is crucial for managing processes effectively and staying ahead of the curve. Every industry tends to leverage the benefits of data, and the manufacturing industry is no exception! Manufacturers face many challenges in managing documents and accessing them in real-time. All four types of manufacturing processes- casting, machining, joining, and forming generate enormous amounts of data and the company has to manage them properly.

The manufacturing document software can assist the manufacturers in data management. Effective data management can resolve some common manufacturing challenges like forecasting demand for products, inventory management, sales management, resource management, etc. The enterprise content management system can also enable the manufacturing unit to improve efficiency and increase ROI.

It is fair to mention that paperwork can take a huge chunk of valuable time and needs a lot of effort. Paper is revenue-draining as it is hard to find and highly degradable. It causes various problems for manufacturing and other industries simply because of difficulty in maintenance. The document management system can easily solve this issue and anyone in the manufacturing unit can get access to necessary documents anytime and anywhere.

Manufacturers can stay ahead of the curve while leveraging the benefits of technological advancements. Let’s understand how the document management system resolves some of the big issues of the manufacturing sector.

How DMS Addresses Big Issues of Manufacturing Companies

The document management system not only addresses the challenges related to extensive paperwork but also helps the manufacturing unit to grab the opportunities. In other words, DMS can convert challenges into opportunities if it is implemented in a proper way. Users can easily access, modify, and store necessary documents in the system. Sharing, distributing, and archiving of documents can be handled efficiently through the document management system.

Also, the DMS can enable manufacturing companies to bring radical changes in their operations while resolving the problems like-

Related services page: Enterprise Content Document Management Solutions for all Industries

Intensifying Competition

The manufacturing industry is full of uncertainties and faces tremendous competition. It is difficult to make informed decisions based on real-time insights, and many manufacturers have faced many difficulties due to this issue. Thankfully, the DMS can address this problem while giving more time to manufacturers to spend on other critical processes.

Resource Planning Issues

Another major issue for manufacturing companies is training employees for various projects. Now, proper integration of the document management system can help companies to improve workflow by giving access to necessary documents to employees on their devices.

Inventory Mistakes

Discrepancies in inventory and records can cost a lot to the manufacturing sector. Paper-dominated inventory management systems have many issues and manufacturers find it difficult to resolve them. The document management software can keep the documentation process easy and prevent mistakes in inventory.

Poor Data Sharing

Anytime access and sharing of data are important for the manufacturing sector. The DMS makes it possible by bringing automation to paper-based processes. It directly results in improved efficiency and productivity. Also, the data is shared securely using the DMS to mitigate security-related threats.

Many manufacturing companies have zillions of data but they just do not have any idea to utilize them for improving critical operations. There, centralization or indexing of data can remain handy to analyze. The document management system can give the advantage of Big Data to manufacturers and they can optimize their processes using the stored data effectively.

The DMS streamlines the work processes, improves workflow, and facilitates employees to work with more efficiency. The document management system also enables employees to find the necessary documents using meta tags and keywords. It also brings automation in document-related operations like inputting similar information. It saves time and effort of all employees. In a way, manufacturing companies can stay ahead of the curve.

Concluding Lines
In a nutshell, the manufacturing industry can get the advantage of a document management system in bringing automation and increasing convenience in every process.

ContCentric is a leading Alfresco content management company. We have a team of certified Alfresco developers who have hands-on experience in developing enterprise content management systems for SMEs as well as Fortune 500 companies. If you want to give your manufacturing company an edge over peers through a robust document management system based on Alfresco, simply send us an email at marketing@contcentric.com. Our expert business consultants will get back to you soon.

Integration of Remote Elasticsearch 7.X with Liferay DXP 7.2

Posted on by conTceNt_paNeL

Liferay is a prominent Content Management System that is adopted by enterprises across the world to build portals and corporate sites.

Search is a very important and widely used feature of Liferay development. Elasticsearch goes well with Liferay. Liferay architectures either use embedded Elasticsearch or use the Remote Elasticsearch. The experts of the Liferay development services recommend using the Remote Elasticsearch option as it enhances the search performance of the system. Embedded is not recommended for production environments as it might slow down the performance.

In this blog, we have provided the steps to be performed to integrate remote Elasticsearch with Liferay DXP 7.2.

Check the Liferay compatibility matrix for the Elastic search version.

https://www.liferay.com/documents/10182/246659966/Liferay+DXP+7.2+Compatibility+Matrix.pdf/ed234765-db47-c4ad-7c82-2acb4c73b0f9

2) For instance we are using ElasticSearch Version 7.6.2 which can be downloaded from the link below.

https://www.elastic.co/downloads/past-releases/elasticsearch-7-6-2

3) Elasticsearch services basically require the permission of a user named elasticsearch user only you can create elasticsearch user with the below command.

sudo useradd -m elasticsearch

4) Upgrade Liferay elastic search from 6. x to 7. x by downloading Liferay Connector ElasticSearch 7 lpkg plugin from the Liferay marketplace.

5) To install pkg, copy the pkg file to Liferay’s deploy folder and let the file get started.

6) Once the pkg is started shut down the server.

7) Blacklist the 6.x elastic search by creating com.liferay.portal.bundle.blacklist.internal.BundleBlacklistConfiguration.config file in server osgi config.

8) In com.liferay.portal.bundle.blacklist.internal.BundleBlacklistConfiguration.config file put the following content.

blacklistBundleSymbolicNames=[ \
“com.liferay.portal.search.elasticsearch6.api”, \
“com.liferay.portal.search.elasticsearch6.impl”, \
“com.liferay.portal.search.elasticsearch6.spi”, \
“com.liferay.portal.search.elasticsearch6.xpack.security.impl”, \
“Liferay Connector to X-Pack Security [Elastic Stack 6.x] – Impl” \
]

9) Now clear servers temp, work, osgi/state folders and restart the server (A best practise step,not documented anywhere).

10) Start the server and reindex all searches.

11) create a directory named elasticsearch in /var/lib/ & /var/log/ folder and assign elasticsearch user permission to those directories.

12) Go to /home/elasticsearch/elasticsearch7.6.2/config/elasticsearch.yml file and enter following details.
node.name-anyname,host-127.0.0.1,port-9200

13) Go to /home/elasticsearch/elasticsearch7.6.2/bin and install following plugins using command sudo ./elasticsearch-plugin install <<pluginname>>.

analysis-icu,analysis-kuromoji,analysis-smartcn,analysis-stempel

14) Kill all java processes, if running.

15) Start elasticsearch by going to /home/elasticsearch/elasticsearch7.6.2/bin and using command ./elasticsearch -d

16) Go to Liferay server osgi/config folder create a file named com.liferay.portal.search.elasticsearch7.configuration.ElasticsearchConfiguration.config
Enter the following details in this file.

additionalConfigurations=””
additionalIndexConfigurations=””
additionalTypeMappings=””
bootstrapMlockAll=”false”
clientTransportIgnoreClusterName=”false”
clientTransportNodesSamplerInterval=””
clientTransportPingTimeout=””
clientTransportSniff=”true”
clusterName=”LiferayElasticsearchCluster”
discoveryZenPingUnicastHostsPort=”9300-9400″
httpCORSAllowOrigin=”/https?://localhost(:[0-9]+)?/”
httpCORSConfigurations=””
httpCORSEnabled=”true”
httpEnabled=”true”
indexNamePrefix=”liferay-”
indexNumberOfReplicas=””
indexNumberOfShards=””
logExceptionsOnly=”true”
networkBindHost=””
networkHost=””
networkPublishHost=””
operationMode=”REMOTE”
overrideTypeMappings=””
retryOnConflict=”5″
transportAddresses = [ \
“localhost:9300″, \
]
transportTcpPort=””

17) Restart the server and go to search and do reindex all, reindex spell.

That will ensure that the Liferay DXP is running with remote Elasticsearch.

ContCentric is a prominent Liferay development company. We provide customized, robust, and cost-effective content management solutions using the Liferay DXP version to our enterprise clients. Apart from Liferay DXP portal development services and upgrades, we also offer consultancy, support, and maintenance services.

If you want to get a customized portal solution to streamline the content management at your business, then you can drop us a line at marketing@contcentric.com. Our expert Liferay consultants will be glad to respond to you for solving the content maze of your organization.

Related bog: Liferay DXP or CMS- What is Preferable for Your Business?

Developer’s Step-by-Step Guide For Staging Setup in Liferay DXP 7.2

Posted on by conTceNt_paNeL

Liferay development has gained fame as an integrated digital experience platform across the corporate world. Its Digital Experience Platform (DXP) has enabled MNCs, large companies, and even SMEs to offer personalized experiences to the customers throughout their journey. Liferay DXP has many user-friendly and enterprise-focused features and excellent functionality. One of its useful features is Staging.

The concept of staging is important for enterprise content management services. It enables Liferay developers to modify the business website behind the scenes and publish all the updates at once. Visitors or customers cannot see developers changing the web site before their eyes thanks to the Staging feature. Liferay facilitates developers to make changes to the website in the specific staging area.

Here we give a step-by-step guide for staging in Liferay DXP 7.2 from the perspective of a Liferay development company. Let’s understand the importance of the staging concept through a real-time use case.

In the CMS portal, we may need a setup where data on the production site should first be viewed on some local environment before uploading it upon the production server for the end-users. Such functionality in Liferay can be achieved using a staging concept.

Related blog: What are New Features in Liferay DXP 7.1 Version?

Let’s discuss every step of the staging setup now.

1) To do a staging setup between two Liferay servers, first, check the connectivity between two servers.

For example, to check connectivity between servers with port numbers 8080 and 9090 from your system’s terminal enter command curl https://127.0.0.1:9090 and this should return some Liferay HTML string content in your terminal as shown in the below image-

Document managemet system

2) In both servers portal-ext.properties keep the portals available, enable language as same. For example, if the portal supports only English and Spanish, then portal-ext.properties property should have the following property in both the servers. Also, Liferay’s use of a pre-shared key between staging and production environments helps secure the remote publication process. It also removes the need to send the publishing user’s password to the remote server for web service authentication.

Using a pre-shared key allows Liferay to create an authorization context (permission checker) from the provided email address, screen name, or user ID without the user’s password. Enter the same secret key in both the servers as shown in the below image.

Document managemet system

Note:
If you don’t use hexadecimal encoding, i.e. if you use the default setting tunneling.servlet.shared.secret.hex=false, the value of the tunneling.servlet.shared.secret property must be ASCII-compliant.

3) In both servers fix pack version, Liferay version should be the same and to check the fix pack version, Liferay version of both the servers by going to respective server patching-tool folder and entering command ./patching-tool.sh info

4) In both staging, publication servers there should be sync between jars, wars of both the servers so deploy all the jars, wars in both the servers.

5) Log in to the first server with the administrator role from which staging is to be done and go to particular site Publishing->Staging as shown in the below image-

Document managemet system

Also Read- Why Businesses should Develop Portals with Liferay?

6) Select Remote Live and enter the details of the second server on which cloning is to be done as shown in below images

Document managemet system

Document managemet system

Note: If you want to enable page versioning in staging server select the Enabled on public/private pages options and the respective assets for which you want to enable staging between two servers.

7) On a successful staging connection, you’ll get the screen shown below with a success message.

Document managemet system

8) To publish the whole content select on the ‘+’ icon in the above screen and select relevant assets that you want to export to the publication server and select publish to live option.

Document managemet system

Note: if you want to publish content on scheduled time, select the schedule option along with the respective time details. This is an amazing option that allows you to publish changes at a specific time.

9) On successful publication, you’ll get a screen as shown in the below image.

Document managemet system

10) Now, for example, in order to publish any single web content asset select publish to live option for particular web content asset as shown in the below image.

Document managemet system

11) In order to publish any new page, go to that page and select publish to live option then go to ‘Switch to Advanced Publication’ and publish the particular new page that you want to publish.

That’s it! The staging concept in the Liferay DXP 7.2 and other versions can be a game-changer in the page publication. However, it is advisable to consult a reliable Liferay development company to know more about this concept and other enterprise-friendly features of Liferay DXP.

Concluding Lines
ContCentric is a reputed Liferay development services provider. We provide customized, robust, and cost-effective web solutions using the Liferay DXP version to our corporate clients. Apart from Liferay DXP upgrade and portal development services, we also offer consultancy, support, and maintenance services.

If you want to get a customized web solution for simplifying complex processes of your business, then you can drop us a line at hello@contcentric.com. Our expert Liferay consultants will get back to you soon.

Top Tips to Create Effective Document Management Strategy for Your Enterprise

Posted on by conTceNt_paNeL

A robust document management system can ensure the growth of any organization. However, it is necessary to make an effective document management strategy to make the most of the document management system.

The document management strategy can define a roadmap to handle documents efficiently so that the company can easily create, store, organize, and share critical corporate data.

Document Management System

As a result, your business can get benefit from a seamless flow of information. When you implement a proper document management strategy in the enterprise content management system, your company can get the following benefits-

  • Higher workflow efficiency
  • Reduced operational costs
  • Security of data and regulatory compliance
  • Risk reduction and anytime access

These benefits show the importance of making an effective document management strategy for your company. Be it increasing productivity or simplifying complexities, this strategy can always remain helpful. Let’s go through a step-by-step guide to make a proper document management strategy.

Major Steps to Consider for Creating Effective Document Management Strategy

Define accountability

The first step in the strategy-making process is to define the role and responsibility of every person engaged in making and implementing the strategy. You need to establish a project team for overseeing the process from beginning to end. For implementing an efficient document management system, the team should have members from all departments of your company like administration, manufacturing, etc. Every member of the team acts as a mediator between the project team and their respective department. They will determine all necessary documents to be saved, and the way they can be saved.

Determine requirements

Just like any other project, it is necessary to define requirements while making the document management strategy. Your project team should identify necessary documents that can be stored, reviewed, shared, and updated over the period in your company. As mentioned above, the project team has members from all departments, and every department has different necessities related to documents. The enterprise content management system consists of different aspects, and you need to ensure that all these requirements are addressed effectively. It is advisable that you take the assistance of a document management company in identifying requirements and implementing the proper strategy to meet them.

Also Read- How to Make the Most of Enterprise Content Management System in 2020

Make inventory

A reputed Alfresco content management company can assist your project team to understand the importance of documents across various departments. The project team checks every location to find every document and make an inventory. The inventory makes it easy to classify all the documents in the following categories-

  • Review and reference material
  • Company records
  • Copies of important documents
  • Forms and Invoices
  • Client information
  • Employee details

When it comes to accessing critical corporate documents on a 24/7 basis, the inventory can play a vital role in the document management system.

Make roadmap

After knowing the types and importance of all the documents in the company, it is easy to define the way to store them. Modern enterprises tend to save documents in cloud-based servers to ensure safe and quick access. Here, you can make an outline by keeping daily usage, objectives, and other aspects of document sharing in mind. In your roadmap, you can also find out whether you want a standardized or customized document management process. Also, the strategy needs to include a plan of removing unnecessary documents from the system. Simply put, all the steps are considered while making a roadmap for managing the company document.

Get rid of unnecessary documents

Once the classification is done and the inventory is created, now it’s time to get rid of all unnecessary documents and files that take up additional space. The project team starts removing all redundant documents to keep the document management system working flawlessly. It can be done manually by the team members or automatically by taking the help of AI technology. Some companies prefer to archive the records for future reference.

Maintain process

Now, the document maintenance strategy is ready to implement. With powerful ECM platforms like Alfresco or Liferay, you can easily index all the documents electronically. Here, all the employees need to follow this strategy and keep all the records updated. It is advisable to make this strategy a corporate policy to make sure that every employee uses this new system.

Here are some important tips to maintain the document management process effectively-

  • Upload every new document as and when it comes
  • Protect all the records by implementing authentication and user authorization
  • Establish an effective document tracking system for finding edits
  • Destroy unnecessary documents securely to remove the risk of a data breach

The electronic document management system powered by Alfresco or Liferay can easily address all these objectives. The enterprise content management system developed using any of these platforms is way more efficient and compliance-friendly then the traditional paper management system.

Concluding Lines

You need to consider two big aspects while making the document management strategy- easy accessibility and improved security. Alfresco and Liferay are robust platforms to meet document-related complexities. All you need to find a reliable ECM services provider to make and implement a document management strategy.

ContCentric is 100% operational amid nationwide lockdown thanks to the cutting-edge tools and ‘Work-from-Home’ concept. Our expert business consultants are happy to help you make an effective document management strategy. We also offer high-quality ECM services using Alfresco and Liferay platforms.

Enterprise content management system

Enterprise Content Management Moving to the Cloud and Role of Alfresco

Posted on by conTceNt_paNeL

The cloud technology lends a helping hand to modern business by offering scalable and flexible solutions for data storage and access. Companies have also started moving their workflows and apps after seeing the value for money in the cloud. Enterprise content management is one such system that can leverage many benefits by moving to the cloud.

The North American region has the highest share in the enterprise content management market. This market is expected to reach $80 billion by 2023. Various benefits including seamless integration and lower initial cost move the ECM market to the cloud.

Here are the top five benefits ECM offers to the corporate world by embracing cloud technology. Let’s start with the most obvious one- cost-effectiveness.

1) Reduced cost– Like other business applications, the integration of ECM into the cloud can reduce maintenance and ownership costs significantly. The cloud-based document management system does not require any particular hardware and software. Also, companies can save big by avoiding a high capital cost at the initial level. On one hand, companies have to pay a regular operational cost in the form of subscriptions, and on the other hand, they can get rid of staffing expenses thanks to automation provided by the cloud-based ECM.

Hybrid cloud-based ECM can enable enterprises to get rid of up-front IT expenses and management-related issues associated with on-premise operations. In a way, ECM can bring down various expenses.

2)Easy access – Why do companies integrate enterprise content management into their systems? The answer is- they want to make the content more accessible while establishing a paperless system. Now, cloud-based ECM not only makes the content accessible to users anytime, anywhere but also facilitates enterprises to impose access restrictions for enhanced security. Cloud-based solutions for enterprise content management can provide a rapid response time with improved user experience.

Ease of use, quick sharing, and anytime access are three major factors that lead to great user experience. Cloud-based file sharing is either free or requires a nominal cost, which is convenient even for startups.

3)More security – The cloud-based data is more secure than on-premise or shared file services because of centralization. Employees and management can share and edit documents from a single place with version control and audit trails. Companies can prevent confidential data from going into the wrong hands by using firewalls. What’s more, file synchronization in the cloud network helps companies manage records and implement disaster recovery.

Also, the cloud-based enterprise content management system facilitates employees to work from remote locations during any natural calamities or pandemics. Simply put, ECM services can break the barrier between borders with the help of cloud technology.

Also, Read- How Alfresco Application Development Framework Benefits Enterprises

4) Quick configuration – If ECM is based on the cloud, companies can get rid of spending a lot of time and effort in procuring, configuring, and maintaining the system. The entire document management system can be deployed in the cloud in a short time. In a way, enterprises can achieve their business objectives faster and more effectively. It is possible to get the ROI from the same year of deploying the ECM system into the cloud.

Also, cloud technology enables to establishment of data centers in different geographical locations. It is easy to comply with prevalent standards and laws by deploying documents to the cloud.

5) Competitive edge – When your document management system is run into the cloud system, it can perform better with more security as compared to the on-premise ECM system. What’s more, the cloud-based ECM is flexible enough to meet the growing user requirements. Be it storing or computing, the cloud-powered enterprise content management system can efficiently meet all the requirements.

As a result, the ECM can offer modern enterprises a competitive edge with the help of cloud technology.

How Alfresco Cloud PaaS Helps Enterprises Make the Most of the Cloud
Alfresco Cloud PaaS facilitates enterprises to build applications and manage them together with digital operations in the cloud. This cloud-based platform also enables entrepreneurs to get rid of additional costs and complexity associated with deploying and managing the ECM system.

Here is how Alfresco Cloud PaaS benefits modern enterprises

  • It offers various on-demand services for the enterprise content management system like CaaS (Content as a Service), GaaS (Governance as a Service), and AaaS (AI as a Service)
  • It has a digital workspace, therefore, the minimal configuration is sufficient for the enterprise content management system.
  • It enables organizations to deploy and run various processes as well as content-oriented apps in a fully-managed environment

Alfresco development services offer a cloud-based platform and other services to meet the diverse business requirements in the best possible way.

Concluding Lines
Enterprise content management system is the future and it has started moving to the cloud to become omnipresent. As ECM gains ground in various organizations worldwide, entrepreneurs wish to increase the growth of their businesses by embracing cloud technology. Alfresco Cloud PaaS can make this shift from on-premises to cloud as seamless as possible. It is advisable to consult a reputed Alfresco content management company to make the most of the cloud.

We are 100% operational as all our employees work from remote places dedicatedly. ContCentric is committed to ensuring the health and well-being of all employees without affecting productivity.

Document management system

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