Self-Service Portal For Oil Company

Summary

  • Swiss-based multinational Oil & Petroleum Company
  • The company provides solutions across 5 continents over 44 countries with business units for Downstream – Retail, Bitumen, Lubricants, Aviation, Commercial; Green energy, and Infrastructure
  • Organizational operations on petroleum solutions include supply, storage, refining, distribution, and retail.

Our Solution

  • A web portal solution with Liferay was proposed considering its rich functionalities.
  • The proposed solution leveraged the out-of-the-box functionalities of Liferay DXP like user management, roles & permissions, forms, workflow, CMS, DMS.
  • Seamless integration with a third-party maintenance module allowed intuitive processing of the business tasks. And, introduced Robotic Process Automation to accelerate the processes
  • For a consistent experience, users are empowered with a robust self-service capability in the portal solution

Benefits

  • Increase in overall productivity as a result of streamlined processes
  • Improved customer experiences
  • Increased efficiency because of self-services
  • Liferay DXP allowed seamless integrations without making costly changes to the architecture








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