Previously we shared knowledge of UX fundamentals and key principles of UX, as the next part of the series, we will cover the benefits of UX.
Benefits of UX Design
A good UX boosts trust in the product which will result in revenue generation. Attention to UX design generates customer acquisition and retention.
Five lucrative benefits of good UX
UX design reduces development costs
UX design increases your revenue
UX design increases customer loyalty
UX design stimulates word-of-mouth
UX design keeps you from wasting resources
UX design reduces development costs
A user-centered approach reduces the need for design and development rework by saving time, money, and effort.
UX design increases your revenue
75% of users evaluate a website based on its aesthetic appeal. A user-friendly interface that fulfills customers’ needs is more likely to convert customers.
UX design increases customer loyalty
Positive web or mobile app usage experiences increase customer loyalty. Users become bonded to your product due to these satisfying interactions, and they continue to use it.
UX design stimulates word-of-mouth
Word-of-mouth advertising occurs when people promote your goods purely out of their own volition and without being compensated for it.
UX design keeps you from wasting resources
You may save time, money, and human resources by investing in superior UX design solutions. Hiring sales representatives and marketers to advertise a product without spending money on an engaging user experience is one example of resource mismanagement.
An investment in superior UX design proves to be super beneficial. At ContCentric, we have a team of experienced UX designers to make a super easy digital transformation journey for our clients. Reach out to us for a free consultation or hire a designer to remove the design bottlenecks at the early stage of the design and development process.
A number of official communications happen on day to day basis within enterprises which are form based. These are an integral aspect of the Document Management System of the organization. There will be more than one internal or external stakeholders involved while that communication is being distributed across the channel. Some of such communications could be:
1] IT request forms
2] Leave request forms
3] Vendor register
4] Asset specification forms
5] Feedback form for training sessions
6] Employee detail forms
7] QA form
8] Product batch forms
9] Customer information form
10] Checklists for various processes
It is observed that only some companies handle the forms through their Document Management System. More often, there are physical forms/ print-outs which flow around, to say the least. The physical forms have severe limitations and challenges.
Common Challenges for Enterprises to Handle Physical Forms:
1] Inefficiency in Tracking Physical Forms: Many of these forms used in the paper format where the employees would take a print of a prescribed form, will fill up with a pen to physically submit it for the approval. The physical paper-trail will lead to inefficiency as there is no system available to track the form.
2] Difficulties in Search Retrieval: The physical forms are stored at separate locations after the process is over. Retrieving the forms for audit or any other query is time-consuming. It may also happen that the physical form is misplaced.
3] Time & Cost Implications: The physical forms take time to pass through the persons involved. The paper cost is also a factor. The storage space and retrieval of the physical document is also a hidden cost.
4] No Analytics: It will be close to impossible to do any analysis on any form type. If the numbers and pattern are not clear, it is difficult to improve the business.
Online Form Builder with Alfresco:
As an Alfresco development company, we have leveraged the Alfresco Enterprise Content Management platform to derive a solution which comes up with a custom form builder where the authorized users can build a form of their choice without coding a single line. The online forms are not readily available in the standard Alfresco installation but we have developed the same through customization. Speaking a bit technical, In Alfresco, forms can be configured in share-custom-config.xml or form-config.xml files, and it requires the intervention of Administrators/Developers, as users cannot configure it.
With our customs form builder solution, no Alfresco development knowledge required to create the forms. It is very simple to build. As shown in the diagram, one needs to create the form type, give the title, build it using different field options like text area, drop down fields, check-boxes, radio buttons, action buttons etc. We can make any field mandatory or optional while preparing the same. Once the format is ready, it can be made available for the users to initiate a process. A response can be collected in form of a document as well as the customized and automated folder structure.
Why Alfresco for Online Form Builder:
1] Improved Information Capturing: Users fill the information in the available structure only. The information uniformity is maintained. There are reduced chances of human error which occur in the physical forms.
2] Workflow Capabilities: Alfresco has a strong case to cater to Business Process Management. We can create workflows in Alfresco as per the business processes. The user can attach the form to a particular workflow which will proceed to the next user groups as defined.
3] Task Notifications and Reminders: The form submission will be notified to the relevant users within the system. We can also include email notifications. We can set up the reminders if there is no action taken within a prescribed time. That expedites the flow of information within the organization.
4] Digital Signature: Some processes require the form to be signed. Implementing digital signature or electronic signature capabilities addresses the problem with ease.
5] Indexing of the data: We can capture the form fields as metadata and can index them in the system. The indexing can be used in creating a structured approach to the Alfresco document management.
6] Advanced Search: The search is probably the most powerful facility. We can search it using the title, content, metadata, user involved, date of creation or modification etc. This saves a lot of time otherwise being spent in mundane search of physical forms in store-rooms.
So, if your organization is looking for this kind of solution, do contact us. We will understand the depth you require around the use cases and will deliver a solution of your needs.
OCR (Optical Character Recognition) is the recognition of printed or written text characters by a computer. It recognizes the characters from the images or scanned documents, and that makes the images (which contain text) searchable. OCR is a very useful feature for any ECM product or software. In this blog, we will see how we can configure it in Alfresco Community Edition. We have tested this with Alfresco versions 5.1.f and 5.2.e. It should also work with other nearby versions.
4. Place ocr.bat(Windows) and ocr.sh(Linux) at <ALFRESCO-HOME>/
a) ocr.bat (for Windows)
REM to see what happens
mkdir c:\tmp
echo from %1 to %2 >> C:\\tmp\ocrtransform.log
copy /Y %1 "C:\TMP\%~n1%~x1"
echo target %~d2%~p2%~n2
REM call tesseract and redirect output to $TARGET
"C:\Program Files (x86)\Tesseract-OCR\tesseract.exe" "C:\tmp\%~n1%~x1" "%~d2%~p2%~n2" -l eng
b) ocr.sh (for Linux)
# save arguments to variables
SOURCE=$1
TARGET=$2
TMPDIR=/tmp/Tesseract
FILENAME=`basename $SOURCE`
OCRFILE=$FILENAME.tif
# Create temp directory if it doesn't exist
sudo mkdir -p $TMPDIR
# to see what happens
#echo "from $SOURCE to $TARGET" >>/tmp/ocrtransform.log
sudo cp -f $SOURCE $TMPDIR/$OCRFILE
# call tesseract and redirect output to $TARGET
sudo /usr/local/bin/tesseract $TMPDIR/$OCRFILE ${TARGET%\.*} -l eng
#sudo tesseract $TMPDIR/$OCRFILE ${TARGET%\.*} -l eng
sudo rm -f $TMPDIR/$OCRFILE
Note: Make sure that the path for tesseract command is correct in the ocr.sh / ocr.bat file
Linux:
/usr/local/bin or /usr/bin
Windows:
C:\Program Files(x86)\Tesseract-ocr\tesseract.exe
or C:\Program Files\Tesseract-ocr\tesseract.exe
5. If the current user does not have read or execute permissions on ocr.sh then give it.
chmod +rx /opt/<ALFRESCO-HOME>/ocr.sh
6. Add following properties in the alfresco-global.properties file located at
C:\<ALFRESCO-HOME>\tomcat\bin\startup.bat press enter.
Or use manager-windows.exe
Note: Existing files in alfresco will not be OCRed, you have to upload new image files to test.
Important:
Make sure you are passing correct arguments in the context file (Entries in context files will be different for Windows and Linux).
Check whether your .bat or .sh commands are properly working or not
Verify that tesseract creates text file for the image file
To verify that go to the directory where tesseract is installed and run the following command
tesseract ./<image file-name> ./<text file-name> -l eng
If the text file is created with content in it, your tesseract is working.
Comment here, if your contents are still not searchable. We are happy to know your ECM challenges, as we love solving them Contact us!
Let us connect the digital dots!
We are seeking dynamic professionals and unstoppable talents to craft distinct solutions for our clients to enhance their businesses. Come, join our fair & focused, optimistic & thoughtful world and deliver excellence together.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume the you are happy with it.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duration
Description
cookielawinfo-checkbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.