Alfresco Support
Achieve scalability and efficiency with flexible support services
Limited knowledge and capabilities in technical aspects can cost time and money. Our certified Alfresco development team is available 24 X 7 to keep your IT infrastructure up and running. We provide the below services to ensure continuity of your business:
- 24 X 7 server monitoring
- Email, SMS and Call notification of urgency or downtime
- Dedicated Tech Support Services
- Off-site server support
- Deployment of full time System Administrator
- Management of cloud based servers
- Incident, change and problem management
- Patch management
- Backup management
- Research and resolve requests by utilizing established procedures
- Responsible in documenting the communication and steps taken in detail
- Best 3rd party support/custom software installation, configuration, troubleshooting and maintenance.
- Monitoring Failover Support
